National Apprenticeship Week 2020 at Wilson James

11th February 2020

National Apprenticeship Week 2020 took place from 3 to 9 February. All week, we shared the progress and achievements of our apprentices and highlighted the positive impact apprenticeships can have on individuals and employers. 

Here are just some of the ways we celebrated:

Lunch and Learn

We held three ‘Lunch & Learn’ sessions on topics including personal effectiveness and service excellence


We showcased our apprenticeship programmes at
six roadshow events across various locations
including Westcliff, London City, Heathrow and
two of our Security South sites


We launched two episodes of our brand new Apprenticeship Series podcast, where we spoke to HR Director, Sam Rope, and three learners

Heathrow event

We attended the Heathrow Academy
Apprenticeship Event

Social media

We shared quotes from some of our
current apprentices across our social media
channels using the hashtag #WJNAW

Celebrating progress

We celebrated our current learners’ progress

Developing talent is key to our overall success; we rely on great people doing great work to consistently grow our business. To support this, we provide a range of apprenticeship options:

  •  Level 50 is our bespoke 15-month programme designed to develop the essential skills and knowledge of our Security professionals. The programme brings together customer service skills and security knowledge to create highly knowledgeable security professionals who provide exceptional service in protecting assets, people, and reputations.
  • LEAD is our innovative programme designed to develop essential skills and knowledge in leadership and management, with the balance between learning the theory and putting it into practice. Open to all managers through a nomination process, LEAD supports individuals looking to build a strong foundation of skills that enhance their confidence and competence as a leader.
  • We provide specialist apprenticeships in a number of areas, including human resources, information technology, project management and learning and development.

Although these are off-the-shelf apprenticeships, we have contextualised them to be Wilson James specific. We often bring in guest speakers and subject matter experts to talk about the “Wilson James way”. We also embed our customer excellence programme, Delight, to ensure our learners understand our standard of customer excellence and champion ambassadorial behaviours. We believe this sets us apart; our learners gain a broader and deeper understanding of how the theory is applied within the business.

Rosa Osman, Learning and Development Manager at Wilson James said, “National Apprenticeship Week at Wilson James was much like our apprenticeships: inspiring, exciting and rewarding. The week allowed us to showcase the range of apprenticeship programmes that we offer, and enabled us to meet with many of our learners to celebrate their progress and commitment to personal development. We busted myths about apprenticeships and changed people’s perspectives as they learnt about the ever-evolving landscape of apprenticeships and the opportunities they can bring. Meaningful programmes created by employers can lead to qualifications up to Degree and Masters Level. Over the week, we received many expressions of interests in both our current programmes as well as new apprenticeship programmes. It is great to see our employees engaged and enthused about apprenticeships, as they recognise how our programmes can enhance their professionalisation and career development.”

To find out more about ‘Our People’ at Wilson James follow the below link: