Making airports secure and efficient with outstanding levels of customer service
As one of the UK’s leading managed service providers, we provide flexible solutions and support services that enable airports to succeed.
Our clients rely on Wilson James to provide a unique mix of solutions that ensures that their businesses are secure and efficient with outstanding levels of customer experience.
Our industry-leading, award-winning aviation services include:
-Aviation Security
-PRM
-Welcome Services
-Consolidation
-Transport Operations
-Risk Advisory
-Compliance
-Secure Logistics
-Security Training
Your aviation services specialists
With 30 years of experience, we work across some of the UK’s largest and most dynamic airports.
Our service offering is categorised into four core propositions:
The Efficient
Airport
We provide security services for many major airports across the UK. In these areas where security is critical, our airport clients rely on our teams to provide the highest levels of professionalism, attentiveness, and scrutiny.
The Safe
Airport
Aviation services that utilise technology and process to allow airports to swiftly manage today’s security threats and ensure the safety of staff and passengers from home to destination.
The Welcoming
Airport
Wilson James understands the importance of the passenger experience. Our friendly and professional teams deliver an unforgettable travel experience.
Airport
Consultancy
Every airport has unique challenges. Our consultancy support can range from a full strategic review and implementation of a transformation strategy, through to improving a specific element of an operation.
Why choose us?
Our experienced aviation management team offers a strategic perspective and a collaborative, consultative approach that puts your business objectives first.
- We present intellectual solutions to enterprise-level challenges
- We challenge ourselves and our clients to drive continuous improvement in safety, efficiency and the passenger experience
- We are thought leaders in aviation and win awards for our approach
- Over the last 30 years, we’ve led the way with consolidation – making aviation development projects greener, safer and more efficient
- From the word go you get a consultancy-led approach – with a bespoke solution designed just for your airport or project
We’d love to talk more about our approach and discuss how we’ve helped hundreds of clients just like you.
You are in safe hands
We’re recognised by national governing bodies for having the highest standards of businesses operating within the industry – including being one of the top 5% of companies based on the Accredited Contractor assessment score.
Leading the aviation service industry
We’ve been raising standards for 30 years and we are committed to delivering service excellence in the aviation services industry.
We're here to help you get started
Whether you’re looking to review your current provisions, want to discuss an upcoming project or just want to know more about Wilson James, our dedicated team is here to help.
6th September 2024
A New Flight Path: Wilson James Launches Passenger Services Apprenticeship Programme at Heathrow
29th November 2023
daa appoint Turner & Townsend as its Integrated Delivery Partner
23rd January 2023
Setting the standard in aviation security training
17th November 2021
Preparing for take-off: how we ensure security teams are ready for the post-Covid era
6th August 2021