Aviation Training

Wilson James is an industry leader in the provision of transport security training and market leading accessibility training provision.

We are the preferred client provider of bespoke accessibility and security compliance training.

Delivering an outstanding service

We are proud to have met the required standards and to have been accredited as “Outstanding” by the Civil Aviation Authority to provide Aviation Security Training.

Wilson James is the only accessibility service supplier with a bespoke accessibility qualification in the UK (QNUK).

Tailored to your needs

We can assess individual client training needs and create bespoke packages that will complement and easily integrate into existing programs, creating a learner-orientated approach to learning. Underwriting compliance and an excellent passenger experience.​

Delivered by experts

Our instructors are certified to deliver training across a wide range of functions and all have a professional background in aviation security. Each of our locations maintains its own training centre. For bespoke courses, we can liaise directly with your teams and deliver training at your location.

Our training suite

Our instructors deliver Aviation Ground Security training to meet your specific requirements as legislated in the UK National Aviation Security Programme (NASP).

We provide Ground Security Operative (GSO) and Ground Security Supervisor (GSS) training courses as defined in the UK NASP.

Each course is designed to meet client operational requirement and most importantly, the specific needs of the security staff.

Our instructors can deliver a 5-day Department for Transport (DfT) approved training course, which is a requirement for UK security managers employed by airports, airlines (and their agents), in-flight/airport supplies companies and security providers.

Delivered by our in-house specialist WJ security instructors, the course provides delegates with specific knowledge of aviation security matters; enabling them to implement the National Aviation Security Programme (NASP) effectively.

The learning format includes classroom instruction, group discussions, guest speakers from industry, field trips and case studies alongside practical exercises, which incorporate hands-on familarisation with the UK NASP.

For all personnel who are responsible for threat assessment, this course provides a complete understanding of the principles of the Positive Target Identification (PTI) format. Candidates will learn how to apply the Threat Report Form and Threat Assessment Form to the format including handling a threat in any format.

This course will guide you through the DfT PTI method of assessing whether a threat. This tried and trusted system can help you and your team, whatever area of the industry you fit into.

Our Cargo course ensures that all personnel with access to, or responsibility for driving, handling, screening or even managing secure air cargo have the required knowledge and skills needed to undertake their role in a compliant and effective manner.

Our qualified and experienced instructors provide theoretical and practical courses for staff who are in direct contact with travelling Passengers with Reduced Mobility (PRM) during the airport departure and/or arrival process.

Candidates will become aware of disability and disability equality. They will also be able to meet the needs of people with any disabilities hidden or not and those with reduced mobility.

“Treating every passenger as our guest, giving a consistent and timely service regardless of their needs.”

OFQUAL & CCEA regulated Wilson James licensed centre. Consists of:

  • Disability Awareness in Passenger Assisted Services Environment (Aviation) (RQF)
  • Customer Service in a Passenger Assisted Services Environment (RQF)
  • Health and Safety in Passenger Assisted Services Environment (RQF)

This training is unique to Wilson James and can be offered to PRM staff and the wider passenger facing community.

Contact Us

Maria Harnett | Head of Training (Aviation Services)
+44 (0) 7526 176316

6th August 2021

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