When a Wilson James employee makes an effort that goes above and beyond even the usually high standards we expect of all of our staff, they can be nominated by their line manager for an extra mile award. 

These are awarded at three levels bronze, silver and gold, with the recipient receiving a certificate, the recognition of colleagues and management and a monetary reward.

Examples of employee actions which have been deemed worthy of previous extra mile awards include:

• Saving the life of a client employee who had a heart attack during reception;
• They work overtime to complete customer projects, such as transition and training
• Delivering first aid and assistance following traffic accidents near client premises
• Making a difference to clients or the public through outstanding customer service, beyond even our usual exacting standards.